Terms and conditions

By using this web site, you acknowledge that you have read, understand and agree to the following terms and conditions:

Solimara reserves the right to update or modify these terms and conditions at any time.

Copyright and other relevant intellectual property rights exist on all text relating to Solimara’s products and the full content of this website. No part or portion of this site may be copied, sold or used in any manner without the written consent of Solimara NZ Ltd. The brand name Solimara and its logo are protected by trade mark.

All our products listed on this web site are in NZ Dollars and are inclusive of GST.
All prices are correct at time of publication, however we reserve the right to alter prices for any reason at any time.

Warranty claims cover any faulty product as a result of the manufacturing process. Damages or faults occurring as a result of misuse is not covered by our warranty policy. If you think that you have a valid reason to return the product that is covered under warranty, please contact us.
Please include as much detail as possible so that we can assess the problem (a photo would be helpful). In all cases proof of purchase will be necessary to process your request.

While we do everything we can to make sure our stock levels are accurate at all times, there may be the occasion due to unforeseen circumstances where we are unable to fulfil your order. If this should occur our system will create a back order. You can then chose to accept the backorder, request a store credit or a full refund for the value of your purchase.

Solimara respects your privacy and will never sell, share, or distribute your information to any third party. Any emails sent to you by Solimara will only be in connection with the provision of our products. By ordering in our web shop you agree to be signed up for news and offers from Solimara. Your information will be kept strictly confidential.

We use cookies to provide a better overall experience for our users. Stored on your computer, these cookies include information about your interactions with the Solimara website. They are used by our content management system to remember your details. This enables us to make your future website visits more enjoyable.

Solimara may provide links to other websites as a service to those interested in this information. Solimara does not monitor, approve or have any control over any content located on third party websites. You use third party websites at your own risk.

Solimara may use reviews and video testimonials submitted to solimara.com, FB, IG and other social media platforms for promotional purposes.

Solimara uses NZ/Australia online payment system POLi and internationally secure payment gateway PayPal.

POLi allows you to make a payment for goods using money straight from your bank account. POLi is safe and secure and lets you use your internet banking to make the payment.

PayPal
Pay for your items easily and more securely, simply with an email address or mobile number. Your security is PayPal’s top priority. Your personal and financial details are securely encrypted to ensure your money and information stays safer when you pay with PayPal.